1. Introduction

Signal Health Group University (referred to as “Signal Health Group University,” “SHGU,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access our website, enroll as a student or instructor, or interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy and understand your rights and obligations regarding your personal information.

2. Information We Collect

We collect both personal and non-personal information to provide our services effectively. The information we collect includes, but is not limited to:

2.1. Personal Information:

• Contact information (e.g., name, email address, phone number)
• Billing information (e.g., credit card details)
• Educational background
• Profile information (e.g., profile picture, biography)
• User-generated content (e.g., course materials, discussions, comments)
• User account credentials (e.g., username and password)
• Communications with our support team or other users
• Information you provide when you enroll as an instructor or student

2.2. Non-Personal Information:

• Information collected through cookies and similar technologies (e.g., IP address, browser type, device type, pages visited)
• Aggregated usage statistics
• Demographic information (which is not personally identifiable)

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To Provide Services:

• To enroll you as an instructor or student and facilitate your participation in courses.
• To process payments for courses you purchase.
• To verify your identity and ensure the security of your account.

3.2. To Improve Our Services:

• To analyze and improve our website and services.
• To personalize your user experience, including course recommendations.
• To communicate with you about service updates, changes, or promotions.

3.3. To Support and Engage Users:

• To respond to your requests and inquiries.
• To moderate and manage discussions, feedback, and user interactions.
• To enforce our terms and policies.

3.4. For Advertising Purposes:

• We may use your information to deliver targeted advertisements, promotions, and marketing communications to you, which may be based on your usage, preferences, and other data.

3.5. Legal and Security Purposes:

• To comply with legal obligations and regulations.
• To protect the rights, privacy, safety, or property of SHGU, our users, or others.

4. Sharing Your Information

We may share your personal information with the following parties:

4.1. Instructors and Other Users:

• Your profile information, including your name and profile picture, is visible to other users.
• Your course contributions, such as comments and feedback, may be visible to other users.

4.2. Service Providers:

• We may engage trusted third-party service providers to assist in delivering our services. They have limited access to your information and are bound by confidentiality.

4.3. Legal and Compliance:

• We may disclose information when required by law, to protect our rights or safety, or in response to a valid government request.

5. Intellectual Property

All course content and materials offered through Signal Health Group University are the intellectual property of Signal Health Group University and its respective instructors. Any unauthorized reproduction, distribution, or use of these materials is strictly prohibited and may be subject to legal action.

6. Your Privacy Choices

You have the following rights and choices concerning your personal information:

6.1. Access and Updates: You can review and update your personal information through your account settings.

6.2. Communication Preferences: You can manage your communication preferences in your account settings.

6.3. Deactivation: You can deactivate your account by contacting us, but please note that some information may be retained as required by law or for legitimate business purposes.

7. Security

We employ reasonable security measures to protect your information against unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your account credentials.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or store information from children under 13.

9. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through email or by posting a notice on our website.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Signal Health Group University [info@signalhguniversity.com]